Yes, you can pause your orders but only if their status is not Fulfilled. If an order has already been fulfilled, it means that it has already been shipped out so it can’t be stopped anymore.
To pause an order you will just need to visit the Orders>Dropshipping tab, find the order you need to pause and click on Actions, once done you can just click on Pause.
If an order is paused, it means that we will not process or fulfill this order until you will unpause it.
If you will then decide to unpause your order, you should visit the Orders>Dropshipping tab again, click the Actions button and then click Unpause. Once done, our buyer office will start processing your order.
Dec 5, 2023